Home improvement and maintenance is a big business that also gives jobs to a large number of handypersons including carpenters, plumbers, electricians, masons etc.
- Idea – The innovation here is aggregating them on a single App-based platform, allowing a marketplace where customers can find handy-person service providers. One success in India has been Zimmbr and none that we know in Canada.
- Revenue Model – Typically a percentage of the fee charged by the service provider (inclusive or not inclusive of Spares/hardware/replacement). Alternative model is Monthly subscription.
- Challenges –
- Maintaining consistency in the service
- Any disagreement (or dispute) between customer and service provider will also involve the business aggregator, like it or not. e.g. You would need a top-notch legal team to protect you from legal suits. Don’t let this scare you, protecting your business legally, is part of being in business. You learn it over time.